We wanted to make you aware that a single phone number is now available for anyone in Somerset who needs Coronanavirus –related support from their councils. 

The Somerset Coronavirus Support Helpline number  

0300 790 6275  

Seven days a week, 8am to 6pm 

The district and county councils usual phone numbers for non-Coronavirus related issues will be running as normal alongside this new number. 

The new number won’t cover medical advice, for which people will need to continue to use the 111 NHS online service and only ring 11 if they cannot get help online. 

Anyone who can’t find help within their own local networks and volunteers, can use the new number to get help and advice around: 

• Personal care and support including food and delivery of prescriptions 

• Support for the homeless 

• Emotional support if you’re feeling worried or anxious 

• Transport to medical appointments 

• Waste collection and disposal 

• Financial support 

Callers will be asked to describe the support they require and will be connected with others for resolution 

0300 790 6275   

seven days a week 8am – 6pm.